Privacy Policy

Privacy Policy

We respect the privacy of every person who visits our website, uses our mobile applications for iPhone and Android (the “Sites”) or uses the services that we make available from the Sites, on our telephone booking line, in our cinemas or through our customer services facilities (our “Services”) and we are committed to ensuring a safe and protected online experience.

Purpose of This Policy

: This privacy policy/Data protection policy (“Privacy Policy”) explains our approach to any personal information that Havana Cinemas Limited (“Havana”, “we” or “us”) might collect from you or which we have obtained about you from a third party, including someone who has purchased a gift for you, and the purposes for and the basis on which we process your personal information. This Privacy Policy also sets out your rights in respect of our processing of your personal information. This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it. This Privacy Policy is intended to assist you in making informed decisions when using the Sites and our Services. Please take a moment to read and understand it. Please note that it should be read in conjunction with our Online, Phone and Terms of Use (which includes our Website Terms of Use). Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties. This Privacy Policy may vary from time to time so please check it regularly. If you have any comments on this Policy, please email them to

Consent for Data Protection/Retention

You accept this Policy and hereby give us consent to save, process and use your Personal Data to the extent as allowed by law when you provide us with details of your Personal Data or by clicking on the “accept” button. We may request for further consent in the event that your Personal Data is required to be transferred to a third party for marketing purposes or when it is to be further processed in a manner which would require your further consent. You may withdraw your consent at any time before, during and after we process your Personal Data. Personal Data is information that can be directly used to identify you, including but not limited to your name, address, telephone number, email address and any other information of like nature. We may use and transfer your Personal Data either with your consent, for compliance with a legal obligation to which we are subject or when we have assessed that it is necessary for the purposes of the legitimate interests pursued by us or by a third party to whom it may be necessary to disclose information. We may also use your Personal Data to further develop the quality of our services.

The Personal Information We May Collect

We will collect and process the following data about you:

Information you provide directly to us

We collect the content, communication and other information you provide to us when you use any of our services. These include when you: fill forms, questionnaires or surveys; contact us on our social media pages; take part in a competition or take advantage of a promotion; provide debit card details (such as when purchasing products from us); contact us with an enquiry or ask us to provide you with information; register on our website or app or leave any comments or reviews; attend any of our promotional events; inform us of your marketing preferences; and/or communicate with us via social media websites, third party apps or similar technologies.

The Personal Information We May Collect

Information we collect about you

With regard to each of your visits to our website, office or the use of our products, we may collect the following information: technical information, including the Internet Protocol (IP) address used to connect your computer to the internet, your login information, browser type, time zone setting, browser plug-in types and versions, operating system and platform; information about your use of our website and mobile application (including date and time), details of transactions you carry out, interaction information, record of any correspondence between us and any phone number used to call our customer service number; information about your visit(s) from your IP address, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time); products or services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.

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